Stay Casino KYC & AML Policy

Stay Casino applies KYC and AML procedures to confirm user identity, prevent fraud, and combat illicit financial activity across all transactions. These measures form the foundation of a secure and trustworthy platform for all Canadian users.

• Fair play is maintained by ensuring all users operate under verified and equal conditions
• User safety is prioritized through rigorous identity checks and account protection protocols
• Full transparency is upheld in how personal data is collected, stored, and processed
• Regulatory compliance is ensured through adherence to applicable Canadian laws and licensing obligations

Every new user registered on the platform is required to complete a full ID verification process before accessing certain features or processing financial transactions. The following categories of documentation may be requested during document submission:

• Government-issued photo identification, such as a passport, driver’s licence, or provincial ID card
• Proof of address, such as a recent utility bill, bank statement, or official correspondence dated within the last three months
• Confirmation of ownership of the payment method used for deposits or withdrawals
• Additional supporting documentation if enhanced due diligence is required based on the user’s risk profile

Stay Casino implements a structured set of security measures designed to detect, prevent, and report money laundering and any other form of illegal financial activity on the platform. The following controls are applied consistently across all accounts and transactions:

• Ongoing transaction monitoring to identify irregular patterns or suspicious activity
• Automated detection rules that flag unusual account behaviour for review
• Enhanced due diligence applied to accounts or transactions identified as elevated risk
• Systematic review of large or atypical transfers that fall outside established user behaviour
• Risk scoring assigned to accounts based on usage patterns, geographic factors, and transaction history
• Sanctions and Politically Exposed Person (PEP) screening conducted at registration and on an ongoing basis
• Reporting obligations fulfilled by disclosing suspicious activity to the relevant Canadian authorities when required by law

Stay Casino enforces strict platform restrictions to support the integrity of its KYC and AML procedures and to preserve a secure environment for all users. The following actions are strictly prohibited:

• Creating or operating multiple accounts under the same or different identities
• Submitting forged, altered, or stolen documents during the identity check or any verification stage
• Attempting to use the platform for money laundering or the processing of funds derived from illegal activity
• Manipulating platform systems, games, or tools in any unauthorized manner
• Sharing, transferring, or selling account access to any third party
• Using payment instruments that are not registered in the account holder’s own name
• Providing false or misleading personal data at any point during registration or verification

Any user found to be in breach of the platform’s KYC or AML obligations will be subject to immediate enforcement action. Applicable measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings associated with non-compliant behaviour, and reporting to competent Canadian authorities where applicable under law.

All registered users are responsible for submitting accurate, complete, and up-to-date personal data at the time of registration and throughout the duration of their account. Verification requests must be completed in a timely manner, and any requests for additional documentation must be responded to promptly to avoid disruption to account access. Users are required to use only payment methods registered in their own name, in full accordance with account protection and platform security measures. Any changes to personal circumstances, such as a change of address or identification, must be reported and updated without delay. Users who become aware of suspicious activity relating to their account or any other user on the platform are expected to report such concerns to the platform’s compliance team.

Stay Casino is committed to upholding fair play and full transparency as core principles in its compliance framework, ensuring that every user operates within a safe and well-regulated environment. The following principles guide the platform’s approach to user safety and integrity:

• Full compliance with KYC and AML standards as required by Canadian regulatory requirements
• Strict confidentiality and protection of personal data in accordance with applicable privacy legislation
• Continuous transaction monitoring and review of suspicious activity across all accounts
• Active prevention of manipulation, collusion, and any form of unfair behaviour on the platform
• Dedicated user support available to address questions and concerns related to account security and safety measures
• Shared responsibility between the platform and its users in maintaining a secure and compliant environment
• Equal conditions and consistent application of rules for all account holders, without exception